Information we collect
We may collect your name, email address, phone number, service or resource interests, form responses, appointment information, transaction details supplied by our payment provider, and communications with LUXORA. We also collect limited website activity such as pages visited, links selected, referral source, device type, and approximate location information supplied by the hosting network.
How we use information
We use information to deliver requested resources, respond to inquiries, provide and improve services, process and document purchases, schedule appointments, send communications you authorized, maintain consent records, prevent misuse, and understand website performance.
Service providers
We may share the minimum necessary information with providers that support website hosting, analytics, email delivery and marketing, payments, scheduling, forms, file delivery, and business operations. These may include OpenAI Sites, MailerLite, PayPal, FormSubmit, and the scheduling provider selected by LUXORA. Payment card or bank credentials are processed by the payment provider and are not stored by LUXORA.
Email choices
You may unsubscribe through the link in a marketing email or contact us directly. Transactional messages needed to deliver a purchase, requested resource, appointment, or service may still be sent.
Retention and protection
We retain information for as long as reasonably needed for the purposes described, to maintain business and consent records, resolve disputes, and meet legal obligations. We use reasonable safeguards, but no online system can guarantee absolute security.
Your requests
You may ask to access, correct, or delete personal information held by LUXORA, subject to records we must or are permitted to retain. Email Info@luxorastrategy.com.
Children and updates
The website and services are not directed to children under 13. We may update this policy as LUXORA or its providers change. The effective date will identify the current version.